Volunteer with Us

Are you ready to help us to make a difference to the lives of family carers? Why not join our community of volunteers dedicated to supporting family carers and creating positive change.

Volunteering with us is a great way to do something positive for your local community while learning new skills and meeting like-minded people.

Our volunteers play a vital role in everything we do, helping us make a real difference to the lives of family carers. We’re incredibly grateful for the time, skills and enthusiasm they bring.

We offer a wide range of opportunities – from regular ongoing roles to small, flexible, one‑off tasks – so there’s something to suit everyone. Whether you can give a little time or a lot, you’ll be part of a welcoming community making a meaningful impact.

Why Volunteer?

Do you want to learn new skills or meet new people? Maybe you simply want to help us to make a difference to family carers. Find out more about why you should volunteer with us here.
Find out more

The People who are Making a Difference

Are you wondering what it’s like to volunteer with us? A few of the community share their stories about how they help and why they volunteer.
Meet Our Volunteers

Volunteer Roles

Find out more about the volunteering opportunities available here.
Browse Volunteering Roles

FAQ's

All of your most common questions about volunteering with us answered.
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Why Help Make a Difference?

Volunteering is a great way to show our support for the causes that are important to us but did you know that volunteering has a whole range of other benefits. It can help you to meet new people, learn new skills, and it might even improve your health.

We all know it feels good to help out. It can reduce stress levels, reduce loneliness and increase confidence as well as building connection with your community.

Suffolk Family Carers volunteers come from all walks of life; from students to the retired, employed, unemployed and everyone in between. We offer full induction and training as well as regular meet ups and support.

The People who are Making a Difference

A few of our volunteers share their stories about how they help and why they volunteer.

Young Carers Volunteer

Although I work full time, I began my volunteering journey 30 years ago and fortunately my employers have given me the time off to enable me to achieve this….

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Talk and Support Volunteer

Bev is a Talk and Support Volunteer.

“I support several family carers, calling them every two weeks. I listen and chat about any concerns or worries they have. It gives carers the space to talk about their concerns, and to let off steam….

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Talk and Support Volunteer

Sue is a Talk and Support volunteer and also hosts a family carer group.

“I always start by finding a quiet place to make my call where I won’t be disturbed. Then I make sure I’m smiling and start the call…

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Young Carers Service – Admin Volunteer

Joyce began volunteering with SFC in the Neuro Diversity Project Team to provide administrative support.

“I generally work 6 hours a week.  The work is varied and interesting. As a volunteer, I provide support to the advisors and project manager…

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FAQs

Fill in our online application form here and a member of the volunteering team will be in touch to discuss next steps.

Yes, either in person at our Claydon offices or online. This is an informal discussion to make sure that every potential volunteer is matched to the role most suited to their skills, experience and circumstances. It’s also an opportunity for you to find out more about what we do and the roles available.

No, although good listening skills, an interest in people and a compassionate, non-judgemental approach is essential to most roles.

Yes. We offer a full volunteer induction and training to all of our volunteers. We ask all volunteers to complete online safeguarding training too and we can provide support to access this if required.

Depending on the particular role you are interested in. Get in touch to find out which role might suit you.

Because of the nature of our work all volunteers must be over the age of 18.

No, however we suggest you speak to your job centre or benefits office about any volunteering you do and ask them to confirm that your benefits won’t be affected. You can find out more here: Volunteering and Benefits.

No. All voluntary roles are unpaid although we will cover all agreed out of pocket expenses in line with our volunteer expenses policy. This might include travel from your home to your place of volunteering (subject to maximum allowable distances).

Yes we do. Volunteer expenses are reimbursed in line with our volunteer expenses policy, which will be fully explained at your volunteer induction. We can also reimburse travel expenses for interviews – please ask us for details when you apply.

It can be daunting to try something new so we’re here to support you every step of the way. We have a range of opportunities and we can chat through any concerns you have. You will not be expected to do anything without appropriate training or support. 

If you have any other questions please don’t hesitate to contact our volunteering team at volunteer@suffolkfamilycarers.org

Volunteering Roles

Did you know that volunteering is good for both your physical and mental health? It can help reduce stress levels, reduce loneliness and increase confidence. You’ll get to meet new people, learn new skills and make a real difference to family carers – there are so many positives!

Click the images below to find out more about the roles available.

HR Volunteer

HR Volunteer HR Volunteer You’ll be providing admin support to the HR team, helping them with recruitment, information system management

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Talk & Support Volunteer

You’ll provide regular telephone support to family carers, providing a listening ear and emotional support. You’ll help them to feel more supported in their caring role, improving their access to information and increasing their awareness of additional support available in their community.

Find out More »

Hospital Team Check-In Volunteer

You’ll be supporting our Hospitals teams by making check-in calls to carers of recently discharged patients. You’ll help them to feel more supported in their caring role by checking that the transition back home has gone smoothly.

Find out More »

Want to Volunteer?

With a variety of roles to suit everyone, we’d love to hear from you if you’re interested in joining our community of volunteers.

Suffolk Family Carers is accredited by Rest Less for our  commitment to providing an age-inclusive volunteer process.

Leaving so soon?

We hope you found what you were looking for, however,
if you didn’t we’d like to still offer you some support.
Please let us know how we can help.

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