Helpful Numbers
There may be times when we aren’t available to contact, but you still need support. That may be support for yourself or advice about the person you care for.
You will find useful numbers below for organisations that can help you.
If you or the person you care for is seriously ill, or has a life-threatening emergency, CALL 999.
Carers UK Helplines are open during the Festive Season
📞 Carers UK telephone helpline will continue to be available throughout the festive period, and will be open:
Monday to Friday, 9am – 6pm (including Christmas Day, Boxing Day and New Year’s Day)
The number is 0808 808 7777 and is free to call from landlines and mobiles.
| Emergency NHS / Police | 999 | Open 24 hours |
| Non-emergency Police enquiries | 101 | Open 24 hours |
| Non-emergency medical advice | 111 | Open 24 hours |









Mind
0300 102 1234 Open Monday - Friday 9am-5pm Other Helplines from Mind

Suffolk Memory andDementia Support
Weekdays - 9am to 6pm. Weekends and bank holidays 10am to 4pm Find out more hereIf there are other organisations you feel should be included in this list please contact marketing@suffolkfamilycarers.org and we can get this added





