Home / Surveys / Adult Feedback Your thoughts on the service you have received Please enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form.According to our records you recently you recently contacted Suffolk Family Carers for information, advice or guidance in your caring role. We would now like to offer you a chance of winning a £25 Sainsbury’s voucher. All we are asking in return is for you to spare 2 minutes of your time to give us some feedback about the service you have received from us to date. Your feedback is collected anonymously and will help us improve our service. Please answer the questions as honestly as you can. Please do not be afraid to give constructive comments. If it is important to you, it is important to us Should you wish to enter our prize draw we will ask you to provide your name, and the email address or telephone number you used when registering with us.This information is held separately from your survey responses and it is not possible for us to link your feedback to the details you provide when entering the prize draw. Thank You According to our records you recently registered with Suffolk Family Carers. We would now like to offer you a chance of winning a £25 Sainsbury’s voucher. All we are asking in return is for you to spare 2 minutes of your time to give us some feedback about the service you have received from us to date. Your feedback is collected anonymously and will help us improve our service. Please answer the questions as honestly as you can. Please do not be afraid to give constructive comments. If it is important to you, it is important to us Should you wish to enter our prize draw we will ask you to provide your name, and the email address or telephone number you used when registering with us.This information is held separately from your survey responses and it is not possible for us to link your feedback to the details you provide when entering the prize draw. Thank You How did you hear about Suffolk Family Carers and the support we provide ? *-- Select Option --Social CareHealthcare Setting (i.e. GP or Hospital)Education Setting (e.g. School or collegeOther Charity OrganisationSocial MediaInternet SearchPromotional MaterialWord of MouthOtherPlease tell us how you heard about Suffolk Family Carers *How long have you been carrying out your caring role ? *Less Than 3 months3 - 6 Months6 - 12 Months12 - 18 Months18 - 36 MonthsOver 3 yearsHow easy have you found it to access information, advice and guidance from us ? *Extremely easySomewhat easyNot easy at allIf you have spoken with our team recently did we listen appropriately ? *Listened wellPartially listenedDid not listen at allNot spoken with the team recentlyHave we provided you with the support you needed, or were we able to direct you to a service that could support you ? *Provided supportPartially provided supportDid not provide any supportHow helpful have you found the information, advice and guidance we have provided ? *Extremely helpfulSomewhat helpfulNot helpful at allDid our support meet your expectations ? *Exceeded expectationsMet expectationsBelow expectationsDid our support help you continue in your caring role ? *YesSomewhatNoDid we help you understand the benefits of a undertaking a Carers Assessment ? *YesNoI have had a carers assessment within the last 12 monthsDid we help you understand the importance of taking a break from your caring role, and the many ways of doing this ? *YesNoPlease tell is what you think we did wellPlease tell is what you think we could do betterWould you recommend Suffolk Family Carers services to other family carers ? *YesNoHaving recently registered with Suffolk Family Carers are you willing to tell us more about why you decided to seek our support at this point in time? Examples may include the person you care for has received a recent diagnosis, you didn't consider yourself a carer or you were unware of our services until recentlyConsentAll information collected in this feedback questionnaire is anonymous, however but we would like your consent for Suffolk Family Carers to hold it *I Consent for Suffolk Family Carers to hold the information provided.All information is held in accordance with Suffolk Family Carers Privacy Statement Once you submit your feedback you will be provided with an opportunity to enter our prize draw should you wish to do so. One final thing! Before you go would you like to know more about carers assessments or the benefits of taking a break from your caring role ? *YesNo For more information please visit our website; The importance of taking a break from your caring role Carers Assessments If this information does not provide the answer you were looking for you can contact one of our friendly staff on hello@suffolkfamilycarers.org Submit