Suffolk County Council is embarking on a widespread change in how they deliver Adult Social Care services. The primary aim of this change is to provide better support for people with increasingly complex needs, allowing them to maintain their independence and live good lives, with the right support and People At The Heart Of Care.
People At The Heart Of Care is a new approach created around several core values but is based on the simple idea that people should be at the centre of their own care and support, choices, and decisions. It will involve changes to every part of a person’s journey with Adult Social Care including; early advice and guidance, the way assessments are processed and the ability to self-commission support via direct payments and individual service funds. It also involves Suffolk County Council working closely with its health partners to bring the benefits of closer health and social care integration, and expand Suffolk’s use of new care-based technology to support people to live independently for longer.
To ensure these changes are right for everybody Suffolk County Council will be holding a series of drop-ins to hear the views of family carers and the people they care for. Although the dates and locations of the sessions are still to be finalised, the focus will be on hearing from you, as a family carer, on the proposed changes to create People At The Heart Of Care. Your feedback will help shape how Adult Social Carer works to support Suffolk’s people in the future. Here at Suffolk Family Carers we are excited that the important voice of family carers is to be included in these discussions from the outset. This will help ensure your needs are met, as well as those of the person you care for.
As soon as we have confirmation of the dates and locations of the drop-in session we will let you know, but in the meantime you can read more about People At The Heart Of Care on their website: https://suffolk.gov.uk/care-and-support-for-adults/people-at-the-heart-of-care
