Earlier this month Dementia Carers Count (DCC) shared the findings from their 2025 survey of dementia carers.
The findings show that four in five family carers supporting someone with Dementia have reached a crisis point due to their caring responsibilities, nearly three quarters often feel like they cannot continue to care and only one in two dementia carers have access to support.
The survey also explored what dementia carers feel would help them.
- 4 in 5 want a single point of contact to help them access support
- 3 in 4 want emotional support
- 3 in 5 want practical advice
Suffolk is lucky that are friends at Shaftsbury Memory and Dementia Support provide a service that meets some of these needs with
- A free local helpline offering a single point of contact available seven days a week: Monday to Friday 9am–6pm Saturday, Sundays and bank holidays 10am–4pm. This is also available for self-referrals.
- Trained memory and dementia advisors who will listen, answer your questions and provide you with tailored information to meet your needs, either on the phone or at a home visit. We can also help you with services and places that can help.
The service aims to be the one place you turn to, via our helpline or website for information and support so you only have to tell your story once, no matter what stage you are at.


