A purchase scam is when a criminal convinces you to purchase goods or services that do not exist. With Black Friday and the festive rush approaching criminals create fake websites, clone the websites of well-known retailers, list fake items on online marketplaces, advertise non-existent products on social media or send fake invoices and receipts to make the goods or services look genuine.
How could it happen to you
- You see an advert on social media or a website you trust. It looks like it’s from a genuine company, but the link takes you to a fake website designed to steal any information you enter – including your card details and one-time passcodes
- You find a second-hand bargain on social media or an online marketplace. The seller might say you can pay more money for faster delivery. You pay, but they never send the item
- You find a great deal on this years must have Christmas toy. You pay and get a confirmation email, but when it arrives you find the item was fake
How to protect yourself
- Be suspicious of any “too good to be true” offers. They normally are
- Always access the website you’re purchasing from by typing it into your web browser – be wary of clicking on links in emails or on social media.
- Do your research on the company or seller you’re buying from and read reviews.
- Avoid clicking on links on social media or email offers.
- Use the secure payment methods recommended by reputable online retailers and online marketplaces.
- Never pay by bank transfer – it could be a scam.
You can find out more on purchase scams from major banks such as Barclays, Nationwide, LLoyds and Natwest
